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MessageCrafts exists so that any business — from a two-person startup to a global bank — can communicate with customers as reliably as the world's biggest tech companies.
In 2018, our founders were running messaging infrastructure at scale for a global marketplace — stitching together half a dozen aggregators, debugging silent delivery failures at 3 AM, and paying enterprise prices for consumer-grade reliability.
They started MessageCrafts with a simple conviction: business-critical communication deserves infrastructure that is transparent, programmable, and obsessively reliable. No black boxes. No mystery routing. No surprises on the invoice.
Today that conviction powers more than twelve billion messages a year for 2,500+ enterprises across 190+ countries — and we’re still just getting started.
Mission
Make enterprise-grade communication infrastructure accessible to every business on earth.
Vision
A world where every business conversation is instant, rich, and trusted.
By the numbers
300+
Employees
4
Global offices
30+
Nationalities
Every architectural decision starts with one question: does this make the platform more dependable?
Our roadmap is written by customer problems, not internal opinions. We ship what moves your metrics.
Clear pricing, honest status pages, and straight answers — even when the news isn't good.
From API ergonomics to error messages, we believe quality in the details compounds into trust.
2018
Three telecom engineers set out to build the messaging API they always wished existed.
2019
Our SMS platform crossed one billion delivered messages with direct routes into 40 countries.
2021
Became an official WhatsApp Business solution provider and expanded to 120+ countries.
2022
Opened offices in London and Singapore, adding voice and verification products.
2024
Crossed 2,000 enterprise customers and achieved SOC 2 Type II attestation.
2026
Launched RCS Business Messaging across 28 markets — the next chapter of rich messaging.
The platform behind the platform — engineered for the moments when reliability matters most.
Multi-region deployments across three continents with automatic failover in under 30 seconds.
800+ direct carrier and aggregator connections, continuously benchmarked for quality.
Machine-learned routing that reroutes traffic in real time based on latency and conversion.
Encrypted everywhere, least-privilege access, continuous auditing, and annual penetration testing.
We're hiring across engineering, product, and go-to-market — remote-first, worldwide.